Terms of service

Terms of Use

Welcome to Bowen Beauty! These Terms of Use ("Terms") govern your access to and use of our website, products, and services. By visiting or using www.bowenbeauty.com, you agree to these Terms. Please read them carefully.

General Use

By using our website, you confirm that you are at least 18 years old or have the consent of a parent/guardian. You agree to use our website and products only for lawful purposes and in compliance with these Terms.

We reserve the right to modify these Terms at any time. Changes will be posted on this page, and continued use of the site constitutes acceptance of the updated Terms.

Product Purchases and Payment

All purchases made through our website are subject to our Shipping Policy.

  • Prices are subject to change without notice.

  • We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized transactions.

Refunds, Returns & Exchanges

All sales are final. Due to the nature of our all-natural, handcrafted skincare products, we do not accept returns or exchanges, and refunds are not provided.

If your order arrives damaged or with missing items, please contact us within 7 days with your order number and photos of the package so we can assist you. If a package is lost in transit, a claim must be filed with the shipping carrier; we are happy to assist with this process.

User Conduct

By using our website, you agree:

  • Not to engage in fraudulent, harmful, or illegal activities.

  • Not to attempt to hack, disrupt, or interfere with our website’s functionality.

  • Not to post or transmit false or misleading information.

Limitation of Liability

  • Bowen Beauty is not responsible for any adverse reactions to our products. Always perform a patch test before full use.

  • We do not guarantee that our website will always be available, uninterrupted, or error-free.

  • To the fullest extent permitted by law, we disclaim all liability for any indirect, incidental, or consequential damages.

Termination of Use

We reserve the right to restrict or terminate access to our website or services for users who violate these Terms.

Contact Information

For any questions regarding these Terms, please visit our Contact page or email us at info@bowenbeauty.com.